ADAM C. ACORD
adam@adamacord.com
Information Systems Director/ Network Administrator
Motivated Information Technology leader with a proven career track record geared towards streamlined planning, operations, and implementations. Spearheaded multiple projects encompassing wireless, VoIP, and video, to policies and budgeting to build and improve IT accessibility. Skill set encompasses IT management, business planning, staffing, project management, and new business development. Adept at structuring and negotiating profitable vendor relationships and strategic alliances with key industry leaders. Abilities include: excellent decision making, problem solving, leadership, presentation, and team building skills. Background includes various management positions including Director of Information Systems, Network Administrator, System Administrator, and as an independent consultant.
Core competencies:
- Business Operations Management
- Corporate Training & Education
- Employee Training
- Network Engineering
- Systems Administration
- Network & Systems Security
- Project Management
- Research & Development
Technical Proficiencies
Platforms: Apple Mac OS X (10.3, 10.4, 10.5, 10.6; client/server), Microsoft Windows (NT/2000/XP/2003), Linux (Red Hat, Fedora Core, CentOS), VMware (ESX 3.5, vSphere 4), Cisco IOS
Networking: TCP/IP, Ethernet, T1, Frame Relay, ATM, MPLS
Tools: Microsoft Office Suite, FileMaker (Pro & Server), Acrobat Professional, Big Brother, MRTG, Cacti, RRDTool, SSH, Zenoss
Highlights
- Built IT division for multi-office statewide law firm.
- Managed budgeting and purchasing for IT spending throughout tenure.
- Managed employees and contractors in up to seven cities for IT and construction projects.
- Designed and implemented structured cabling systems throughout all new build sites.
- Network engineered to support integrated voice, video, and data.
- Managed Tandberg/Codian videoconferencing deployment.
- Large-scale all-Cisco WAN encompassing fifteen sites in nine cities.
- Managed software licensing and maintenance agreements.
- Consolidated and streamlined server operation.
- Managed VMware ESX cluster and SAN deployment.
- Planned and implemented multiple major software rollouts.
- Planned and implemented replacement of all imaging systems.
- Managed implementation of centralized monitoring of facilities, networks, and systems with limited resources.
- Wrote policies for IT operation and security, and specifications for infrastructure design and implementation.
- Coordinated and implemented technical training materials and sessions for end users.
- Implemented helpdesk ticketing system for logging, tracking, and prioritization of support requests.
- Conducted audits of systems, communications resources, and projects in effort to increase efficiency.
Watts Law Firm, L.L.P., Corpus Christi, TX 2001 to Present
IS Director & Network Administrator (2003 – Present)
Promoted several times during employment to the responsibility of management. Currently responsible for departmental operations while maintaining all communications networks. Oversee departmental employees in user support and systems administration roles. Manage and coordinate all communication and data support vendors while running all IT-related contracts. Strived to achieve increased uptime for systems and networks, as well as strategic planning for future growth, capacity requirements, initiatives, and technologies
Key Contributions:
- Chaired Firm’s Management Committee comprised of executives and key personnel.
- Designed, managed, and implemented technical aspects of office construction.
- Reduced expenditures by leveraging existing WAN infrastructure for new applications.
- Spearheaded migration to highly scalable email system.
- Implemented network security infrastructure supporting in-house and remote workers.
- Managed deployments of both server virtualization and videoconferencing solutions.
- Assisted attorneys with technology-based trial preparation and legal presentations.
User Support Specialist & Network Administrator (2001 – 2003)
Supported up to one hundred fifty users across seven locations with computer, network, and training needs. Set up workstations and laptops for new employees; configured systems, ensured network connectivity, and installed and tested hardware and software. Earned solid reputation for quickly responding to open tickets, prioritizing user requests, and resolving complex issues.
Key Contributions:
• Designed, managed, and implemented technical aspects of office construction.
• Implemented work order system for helpdesk.
• Trained employees in computing basics and for specific Office applications.
• Designed and implemented new LAN and WAN infrastructure.
Texas A&M University – Corpus Christi, Corpus Christi, TX 1998 to 2001
Systems Programmer I - Macintosh Specialist
Provided on-site support to approximately one hundred faculty and staff. Support included hardware, software, and network troubleshooting. Recommended and procured hardware and software purchases for colleges and departments. Managed student employees trouble-shooting tickets and utilized work order/ticketing system to manage and prioritize requests from users.
Key Contributions:
• Chaired Macintosh Support Group comprised of all Macintosh Support personnel for the campus.
• Elected by peers to represent the division of Media and Computer Services on the Staff Advisory Council.
• Designed, implemented, and managed University’s computing test lab environment.
• Spearheaded wireless network research and design for the campus.
- Conducted telecommunications audits that resulted in reductions, renegotiations, and billing corrections saving more than $250,000
- Designed and built multiple testing environments for hardware, software, and networking experiments.
- Registered Apple Developer.
- Macintosh and network consulting.
- Network+ certification.
B.B.A., Management Information Systems – Texas A&M University – Corpus Christi
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